Big Ideas, Real Impact.

AI doesn’t replace people. It restores them.

Khadijah “Kay” New is a Chief Human Resources Officer, transformation architect, and emerging voice in the future of work.

With more than 20 years of leadership experience, Kay has built her career at the intersection of people, performance, and innovation. She has led large-scale transformation across complex, multi-state and global organizations, modernizing HR functions, integrating post-merger operations, and designing systems that bring consistency, clarity, and accountability to how organizations operate.

But her impact goes beyond infrastructure.

Kay is part of a new generation of HR leaders redefining what it means to lead people in a digital world. At a time when many organizations are still debating the role of AI, she is actively building it, designing practical Copilot agents that reduce administrative burden, elevate decision-making, and return time back to HR teams.

Her philosophy is simple, but urgent: technology should not replace people. It should restore them.

Meet the Author

Start Building Agents Today

Microsoft Copilot agents are AI-driven assistants that extend Copilot’s capabilities by performing multi-step tasks, automating workflows, and integrating with apps and data across Microsoft 365. Configurable and context-aware, these agents can execute complex sequences—drafting emails, summarizing meetings, generating code, or orchestrating business processes—while maintaining data security and compliance controls. Designed for both end users and developers, Copilot agents can be tailored with custom prompts, connectors, and actions to fit specific roles or organizational needs, helping teams save time, reduce repetitive work, and make more informed decisions.

Kay shows you exactly how to implement these powerful tools in your HR organization today!